Effective Bug tracking is key not only to creating effective software, but also to get that software to your customers before the competition does.
Many QA and Dev teams waste both time and money in one redundant meeting after another, trading volumes of emails and backtracking time and time again.
Ineffective bug tracking can keep your team chasing its tail weeks, months or even years past your product's intended street date. If you don't believe me just ask the folks over at 3D Realms.
Defect tracking is just as important, expanding the scope of your efforts.
A defect is not limited to broken code or customer complaints. Feature requests, minor issues, stylistic choices and performance enhancements all fall under the umbrella of defect tracking.
The OnTime Project Dashboard:
